Questions and Answers
By scheduling your appointment you agree to the below rules and processes...
What payments are accepted?
All forms of payment are accepted. Cash, credit,paypal, venmo
15 min late to your appointment will result in rescheduling your time. A $100 cancellation fee will be incurred also.
We require 24 hours notice to cancel your hair appt. If less than the 24 hours a $100 fee will be billed to your account.
When I schedule online how do I know my appointment is scheduled?
You receive a text message or email depending upon how you set up your account. If you do not receive this message then you did not make the appointment.
I believe pics speak a thousand words! Please bring any inspo pics to your appointment. Together we will look thru to see what you like AND don't like for your hair.
The boutique style studio has limited space. Bringing a friend or loved one with you is cool during the consultation process. Once we begin the service your guest is requested to lounge upstairs in the client lounge. A tv and spacious seating is available for comfort. Children are not to be left unattended.
CHEMICAL PATCH TEST
If you have had chemical reactions to previous coloring/smoothing/straightening/perming/texture services a patch test is highly recommended. Simply send a message thru email/text/call when scheduling. Otherwise you forfeit the required patch test and release the color spot salon of any damages that may occur. There are NO REFUNDS to any service performed.
REFUSAL OF SERVICES
the color spot reserves the right to refuse services if the hair is in poor condition and end results are a paranormal hairactivity. We just don't know what may occur. Treatments will be recommended for at home care and may also be performed in salon. A follow up appointment will be scheduled.